This is an unnerving time for most of our clients as the sort of events we cover aren’t usually cheap, or easy to plan.
During this time we want to ease your mind as much as we can. If you have an event that is affected by the new Government guidelines which we are covering for you then rest assured there is a plan in place.
If you need to reschedule your event then please get in touch with us as soon as possible, we can then discuss dates so we can continue to keep the agreement we already have in place. We are happy to move the date of our services subject to our availability.
If you wish to cancel and not reschedule any monies paid to us will be retained by The London Videographer.
We urge all of our clients affected to contact us and keep us informed during their process so we can help as much as we can.
On the odd occasion where you reschedule to a date we are not available then we can source a freelancer person/team (subject to availability, and potentially further cost).
In any instance, please get. in touch with us before you confirm arrangements with other suppliers so we can confirm availability.